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Managing Your VTurb Account

Keeping your account information up to date and secure is essential to ensure the safety of your account and the proper functioning of your VTurb access. In this article, you'll learn how to manage your account settings, including updating your personal information, changing your password, enabling two-factor authentication, and signing out of active sessions.

How to Access Your Account Settings

Log in to your VTurb account.
Click your profile picture in the upper-right corner of the screen and select Account, or click Settings from the left sidebar of your dashboard.

Updating Your Account and Security Information

In the Account section, you can manage all information related to your account and security:

Name
Email
Phone number
Profile picture
Password
Two-factor authentication (2FA)
Two-factor authentication for organization members
Sign out of all active sessions

Important: Changing your email address requires confirmation through your current email address.

Changing Your Password

Under Password, click Set or Change Password.

A secure link will be sent to your account's email address. This link remains valid for 1 hour. Once you open the link, simply create your new password.

Enabling Two-Factor Authentication (2FA)

To improve your account security, we recommend enabling Two-Factor Authentication (2FA).
Once enabled, you'll be required to enter a verification code generated by an authenticator app every time you sign in, in addition to your password.
To enable it:

Go to Account.
Click Enable 2FA.
Follow the on-screen instructions to configure your authenticator app.

Once the setup is complete, your account will be protected with an extra layer of security.

Requiring Two-Factor Authentication for Your Entire Organization

If you're the organization administrator, you can also require all members to use Two-Factor Authentication.
To configure this setting:

Go to Account.
Under Two-Factor Authentication for Members, click Require 2FA.

From that point on, all users in your organization will be required to configure Two-Factor Authentication before they can access the platform.
This option significantly increases your organization's overall security.

Signing Out of Active Sessions

If you've signed in to your account on another computer or device—or simply want to ensure that only you remain signed in—you can sign out of all active sessions.
To do so:

Go to Account.
In the Sessions section, click Sign Out of All Sessions.

After confirming this action:

All connected devices will be signed out.
Your current session will also be closed.
You'll need to sign in again on all devices.

This feature is especially useful if you suspect that someone has accessed your account without authorization.

Need Help?

If you need assistance configuring any of these settings, our support team will be happy to help.

Updated on: 07/13/2026

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