Thinking about switching your plan?
There are 2 ways to change your plan.
Through the VTurb Dashboard
Click on your initials in the upper right corner, then "billings"
Click on "Change my plan."
A window will appear showing your current plan and the available plan options
Currently, you can choose between 3 plans: Basic, Pro, and Scale.
If you need a larger plan, just contact us via chat!
Important Notes: Plan changes take effect immediately.
If you're upgrading to a higher plan, you'll only be charged the difference in value between the two.
For example: if you're on the Basic plan, which costs R\$97.00, and choose to switch to the Pro plan, which costs R\$297.00, your registered card will be charged R\$200.00 (the difference between the two), and your plan will be updated.
If you're on the Pro plan and switch to the Basic (from a higher to a lower plan), we’ll refund R\$200.00 to your account as credit.
This credit will be automatically applied to your future invoices until it’s used up.
These changes do not affect your billing date or reset your play count.
Via Chat
The second way to change your plan is by contacting us through the Support Chat — we'll handle the entire process for you!
Through the VTurb Dashboard
Click on your initials in the upper right corner, then "billings"
Click on "Change my plan."
A window will appear showing your current plan and the available plan options
Currently, you can choose between 3 plans: Basic, Pro, and Scale.
If you need a larger plan, just contact us via chat!
Important Notes: Plan changes take effect immediately.
If you're upgrading to a higher plan, you'll only be charged the difference in value between the two.
For example: if you're on the Basic plan, which costs R\$97.00, and choose to switch to the Pro plan, which costs R\$297.00, your registered card will be charged R\$200.00 (the difference between the two), and your plan will be updated.
If you're on the Pro plan and switch to the Basic (from a higher to a lower plan), we’ll refund R\$200.00 to your account as credit.
This credit will be automatically applied to your future invoices until it’s used up.
These changes do not affect your billing date or reset your play count.
Via Chat
The second way to change your plan is by contacting us through the Support Chat — we'll handle the entire process for you!
Updated on: 05/26/2025
Thank you!